Terms & Conditions

The terms and conditions detailed below are applicable to all orders that are registered with the client and agreed as accepted by the Board Designer Limited. By placing an order and having received written confirmation of order acceptance, you agree to be bound by the terms and conditions detailed below.

Business name: The Board Designer Limited

Company registration: 13343193 – Registered on 19th April 2021

Managing Director: Patrick O'Donohoe

VAT Status: Not registered for VAT

All products are manufactured using hardwood sourced from reputable and responsible UK suppliers. As such, hardwood is a naturally occurring material and there may be some variations in colour in finished products when compared to images on our website and we cannot guarantee a direct match.

Hardwoods like maple, zebrano and walnut have naturally occurred variances in a constant grain and these are considered an integral part of the natural beauty of the wood and should not be seen as blemishes, defects or faults in the manufacture.

Chessboards are manufactured with 1.75" squares. Exact measurements cannot be guaranteed due to raw material sourcing and machining at the time of manufacture. We can also manufacture boards to your specific requirements, additional costs will be applicable.

The overall dimensions of chopping boards, butcher blocks and cheeseboards cannot be guaranteed due to raw material sourcing and machining at the time of manufacture.

We undertake commissioned works such as bespoke parquet flooring and floating stair treads for high end staircases. These are manufactured to the customer's advised specification and dimensions, and written confirmation of accuracy is required before manufacturing can commence.

Following receipt of order enquiry from the client and confirmation of order acceptance from the Board Designer, full payment is required prior to manufacture.

Payment can be made by direct transfer to our bank account, details will be sent with the combined confirmation of order and invoice.

Packaging and delivery is free of charge for UK and Northern Ireland. For orders to Europe and the rest of the world, packaging is free and shipping will be charged at cost.

Clients are invited to fully inspect the Board Designer product(s) upon receipt. Any issues in relation to quality, damage or defects should be notified in writing to the Board Designer within two working days.

Returns will not be accepted unless the product(s) are deemed to be faulty, damaged or incorrectly despatched in variance to the customer order.

Your board will last for a lifetime if you follow some basic rules to maintain its beauty and longevity.

All chopping boards are finished with two coats of food safe mineral oil and one coat of board butter which is a combination of mineral oil and various waxes including beeswax and carnauba wax.

Never put your board in the dishwasher or submerged in a washing bowl. Use a soft brush to remove any harder residue. The board can be cleaned generally with a damp cloth.

If the board becomes stained, it can be cleaned carefully with an abrasive cloth using a mild solution of soapy water and lemon juice. Make sure the board is dried with a cloth or allowed to air dry on the dry kitchen drainer.

If the board should lose some of its gleaming finish, you can purchase a small bottle of mineral oil and a tub of chopping board butter from Amazon for under £6.00. This can be applied using a dry clean cloth.

The Board Designer liability is limited to the total value of goods within the purchase order. The Board Designer will not be liable for any indirect, consequential or business costs associated with the purchase of our products.